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LIVV Natural & Med Spa
Dr. Jason D. Phan
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LIVV Natural & Med Spa

Naturopathic hormone and peptide therapies designed to restore vitality and enhance overall wellness.
9 Years of Experience
MD on Staff
Accepting new patients?
Last updated 5/16/2025 at 08:45 PM
Yes
LIVV Little Italy, located in the vibrant heart of San Diego, is a premier wellness lounge specializing in naturopathic medicine and medical aesthetics. The clinic offers an extensive range of services, including IV vitamin therapy, peptide therapy, ozone therapy, PRP Facial, and hormone optimization for both men and women. Catering primarily to individuals seeking holistic health solutions and aesthetic enhancements, LIVV Little Italy provides personalized care plans tailored to each patient's specific wellness goals. Patients experience comprehensive, results-focused treatments delivered by a dedicated team of naturopathic doctors, including Dr. Jason Phan, Dr. Michael Burstein, and Dr. Katie Williams.
Client satisfaction:
Very High
How we determine this score?
Every rating you see is the product of a two-step process that blends data science with human clinical insight:
  1. Comprehensive review sweep We collect every publicly available patient review we can find—Google, Yelp, Healthgrades, ZocDoc, Facebook, Instagram, TikTok, Reddit, forums, and more. Duplicate or spam entries are filtered out, and each review is time-stamped so that newer feedback carries more weight.
  2. 13-factor sentiment analysis + expert audit A custom language-model pipeline scores each review across the 13 dimensions patients care about most:
    Friendliness | Professionalism | Responsiveness | Accessibility | Clarity of Explanations | Willingness to Listen | Personalization of Treatment | Billing Transparency | Value | Recurring Praise | Recurring Complaints | Side-Effect Education | Diet/Nutrition Guidance
    The algorithm converts raw language into numerical sentiment, flags outliers, and spots consistent themes. Finally, a board-certified clinician reviews the automated output to ensure medical-grade accuracy and context.
The result is a single, easy-to-read satisfaction bar that reflects real patient experience, not marketing copy. By combining transparent methodology, physician oversight, and continuously updated data, we deliver a score you can trust and that meets standards for authoritative health review content.
What people are saying
Detailed testing feeds into custom hormone, IV, and peptide protocols, all explained in plain language and adjusted as markers shift. Quick scheduling, weekend slots, and brief waits keep therapy manageable, though Little Italy parking and occasional booking snafus annoy. Most patients cite renewed energy, weight loss, and balanced labs that justify spa-level fees, but a handful flag surprise costs or upsells. Providers fold in diet tweaks and supplement advice that boost results, while clear side-effect prep keeps surprises rare.
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LIVV Natural & Med Spa
LIVV Natural & Med Spa primary physician
Sponsored
Safron & Sage
Client satisfaction: Very High
About LIVV Natural & Med Spa
Established in 2016 by naturopathic doctor Dr. Jason Phan, LIVV Little Italy has become a trusted provider of holistic and integrative wellness services in San Diego. Driven by a mission to empower individuals through personalized and preventive healthcare, the clinic combines evidence-based naturopathic treatments with advanced aesthetic procedures. LIVV’s approach is rooted in treating the whole person, emphasizing not just symptom management but long-term health optimization. Providers at the clinic are licensed naturopathic doctors, highly skilled in delivering customized care plans that blend natural therapies with cutting-edge technology. The core values of the practice include patient-centered care, transparency, and a dedication to innovation in holistic medicine.
What Makes LIVV Natural & Med Spa Unique
LIVV Little Italy sets itself apart by integrating naturopathic medicine with medical aesthetics, creating a holistic yet sophisticated wellness experience. The clinic’s distinctive combination of therapies such as IV vitamin infusions, peptide therapy, ozone treatments, and Platelet-Rich Plasma (PRP) procedures enables patients to achieve optimal health while simultaneously addressing aesthetic concerns. Additionally, LIVV offers a membership model that includes personalized wellness services, providing ongoing support and streamlined access to comprehensive care. This innovative, dual approach ensures patients receive continuous, targeted care that enhances both internal health and external appearance.
Why Choose LIVV Natural & Med Spa
Patients choose LIVV Little Italy for its individualized, comprehensive approach to health and wellness. The clinic’s experienced naturopathic doctors invest substantial time understanding each patient’s unique health concerns and goals, creating customized treatment plans focused on achieving long-term wellness. Positive testimonials underscore the clinic’s effectiveness and patient satisfaction, highlighting improvements in energy, appearance, and overall quality of life. By consistently merging proven natural remedies with the latest medical advancements, LIVV Little Italy ensures patients receive thorough, effective treatments that yield tangible, lasting results.
Philosophy of Care at LIVV Natural & Med Spa
LIVV Little Italy’s philosophy emphasizes a holistic, patient-centered approach to health and wellness. The clinic focuses on identifying and addressing the root causes of health issues rather than simply treating symptoms. Through personalized care plans, LIVV integrates naturopathic medicine with advanced therapeutic techniques, aiming to enhance both longevity and quality of life. The care model prioritizes patient education and collaboration, empowering individuals to take active roles in their wellness journeys. This comprehensive and preventive philosophy fosters lasting health improvements and ensures that patients feel supported every step of the way.
Meet the team
Founder
Dr. Jason D. Phan
Dr. Jason D. Phan is a dedicated Naturopathic Doctor committed to empowering individuals to achieve optimal health through natural and integrative methods. He earned his undergraduate degree in Kinesiology from Arizona State University, which sparked his initial interest in biomechanics, physical rehabilitation, and athletic performance. Pursuing his passion further, Dr. Phan obtained his Doctorate in Naturopathic Medicine from Bastyr University, a premier institution recognized globally for excellence in alternative medicine. Specializing in Platelet Rich Plasma (PRP) therapy, particularly joint injections, Dr. Phan applies his expertise to offer advanced regenerative treatments aimed at healing and restoring function naturally. Driven by a profound desire to positively impact people's lives, he founded LIVV Natural Health. This innovative platform enables him to reach and support a broader audience, promoting wellness through evidence-based natural therapies. At LIVV Natural Health, Dr. Phan focuses on IV nutritional therapy, regenerative injections including Prolotherapy and PRP, hormone replacement therapy, comprehensive pain management, and individualized naturopathic consultations. He continuously engages in advanced research and clinical studies to enhance his practice and deliver exceptional care. Dr. Phan’s mission is to provide personalized, holistic healthcare solutions that address contemporary stressors, thereby enabling his patients to thrive physically, emotionally, and spiritually.
Dr. Katie Williams
Dr. Katie Williams, ND, is a dedicated Naturopathic Doctor whose primary mission is empowering patients to achieve optimal wellness through personalized, holistic care. She earned her Bachelor of Science in Medical Studies from Arizona State University and completed her doctoral training at Sonoran University. Dr. Williams specializes in integrative treatments tailored to address the root causes of health concerns, using a variety of therapeutic modalities including nutraceuticals, dietary and lifestyle counseling, botanical medicine, intravenous (IV) and peptide therapies, as well as ozone therapy. Her clinical focus areas include women’s health and hormone balance, digestive health, stress and anxiety management, and anti-aging medicine. By thoroughly understanding each patient's unique health needs, Dr. Williams crafts individualized treatment plans aimed at restoring bodily balance and enhancing overall well-being. Her holistic and compassionate approach ensures patients feel supported in their health journeys, helping them achieve sustained results and vibrant health.
Dr. Matthew Tamplen MD
Dr. Matthew Tamplen, MD, is a distinguished double Board-Certified Facial Plastic Surgeon, recognized for his exceptional skills and dedication to patient care. He began his impressive academic journey at De La Salle and went on to attend UC Davis with a full-tuition scholarship. Dr. Tamplen graduated early and first in his class from the College of Biological Sciences, maintaining a perfect 4.0 GPA, and was honored with the prestigious College Medal, awarded annually to the top graduating senior. Continuing his medical education at UCLA Medical School, Dr. Tamplen was awarded a full-tuition merit scholarship and achieved national recognition by earning one of the highest scores on the medical licensing exam. He was also inducted into the esteemed Alpha Omega Alpha Honor Society. Dr. Tamplen subsequently completed an intensive, top-ranked, five-year surgical residency in Head and Neck Surgery at the University of California, San Francisco (UCSF). As a facial plastic surgery specialist, Dr. Tamplen brings meticulous attention to detail and an individualized approach to every patient, delivering outcomes that enhance natural beauty and confidence. His extensive training, coupled with his dedication to excellence, positions him as a trusted expert in facial aesthetics and reconstructive procedures.
Dr. Michael Burstein, ND
Dr. Michael Burstein, ND, is a dedicated naturopathic physician committed to empowering his patients through proactive, personalized care. He earned his Bachelor of Science in Psychology with a minor in Linguistics from the University of Arizona, followed by a rigorous four-year doctorate in Naturopathic Medicine at Bastyr University in San Diego. Dr. Burstein’s passion for naturopathic medicine was sparked by his own health challenges and dissatisfaction with conventional medical treatments, leading him to advocate for preventive care as a foundational approach. Emphasizing total body optimization, he creates tailored treatment plans designed to enhance memory, improve sleep quality, and effectively manage stress. Guided by his belief in the power of prevention over reaction, Dr. Burstein inspires his patients to take an active role in their health, supporting their journey toward lasting wellness and vitality.
Client Satisfaction Analysis
We’ve collected every publicly available patient review we can find and analyzed them across 13 dimensions.
Select to learn more
Detailed testing feeds into custom hormone, IV, and peptide protocols, all explained in plain language and adjusted as markers shift. Quick scheduling, weekend slots, and brief waits keep therapy manageable, though Little Italy parking and occasional booking snafus annoy. Most patients cite renewed energy, weight loss, and balanced labs that justify spa-level fees, but a handful flag surprise costs or upsells. Providers fold in diet tweaks and supplement advice that boost results, while clear side-effect prep keeps surprises rare.
Overall Hormones.org score for this clinic
94
The Overall Hormones.org Score of LIVV Natural & Med Spa places it in the top 60.5% of all hormone optimization clinics in the San Diego area.
Lower Quartile Lower Average Upper Average Upper Quartile Top 10%
What this means
Clinic scores follow a bell curve: most clinics cluster near the middle, while very low or very high scores become progressively rarer toward the edges.
How we determine this?
Category
Description
Weight
Review Sentiment Quality
Tone and trust language in the most recent 10-20 reviews
25%
Review Sentiment + Rating
Adjusted for inflation; not linear
10%
MD-Led Practice
Is the clinic led by a visible MD or board-certified physician?
10%
Estimated Years in Business
Based on site language, domain age and review timeline
10%
Specialization in Hormone Therapy
Is hormone optimization a core offering or a secondary add-on?
10%
Provider Relationship Model
Small, consistent provider model vs high-volume or anonymous feel
10%
Unique Differentiators
TRT + HRT + GLP-1s + peptides = strong depth
10%
Treatment Breadth
TODO: Add my description to this part
10%
Negative Flags Penalty
Subtract 5-10% for patterns like billing issues, cold tone, rushed care
-10%
Billing and Insurance
Billing
LIVV Little Italy emphasizes transparency in its billing practices, clearly communicating service costs to patients in advance. The clinic requires patients to keep an active credit card on file to facilitate convenient, secure payment processing. This approach simplifies transactions and provides clarity regarding financial obligations. Patients are encouraged to discuss billing questions or concerns directly with the clinic’s administrative team, who are readily available to assist and ensure patient satisfaction with the financial aspects of their care.
Insurance
Patients should contact the clinic directly for additional information regarding insurance plans, coverage details, reimbursement processes, and patient financial responsibilities. The clinic’s administrative staff is available to support patients by providing necessary documentation to assist with insurance claims when applicable.
What New Patients Can Expect at LIVV Natural & Med Spa
New patients at LIVV Little Italy begin their care journey with a thorough initial consultation, during which a licensed naturopathic doctor carefully reviews their health history and discusses their wellness objectives. This comprehensive assessment may include diagnostic testing, such as blood work or hormone evaluations, to precisely tailor treatment recommendations. Patients then receive an individualized treatment plan that may incorporate IV vitamin therapy, peptide treatments, ozone therapy, or aesthetic procedures like PRP Facial. Ongoing support is offered through scheduled follow-ups, and patients opting for membership gain access to a Dedicated Patient Care Coordinator who coordinates care, tracks health progress, and provides continuous personalized guidance.
FAQs about LIVV Natural & Med Spa
What type of medical services does LIVV Natural Health Little Italy offer?
LIVV Natural Health Little Italy offers personalized regenerative and integrative therapies designed to support energy, immunity, and cellular regeneration.
What is the focus of care at LIVV Natural Health Little Italy?
The clinic focuses on proactive and preventive care through personalized treatments that target the root causes of health concerns using regenerative therapies.
What type of therapies are emphasized at this clinic?
LIVV Natural Health emphasizes regenerative medicine therapies that aim to restore and optimize bodily functions at the cellular level.
Does LIVV Natural Health Little Italy provide integrative health services?
Yes, the clinic combines integrative approaches with regenerative therapies to create comprehensive, personalized health plans.
Is treatment at LIVV Natural Health tailored to the individual?
Yes, each treatment plan is personalized based on individual health goals and assessments.
Trust and Safety Certifications
Provider License & Certifications
Michael Burstein - California Board of Naturopathic Medicine License
Name: Burstein, Michael Nathan
Issuer: California Board of Naturopathic Medicine
License Type: Naturopathic Doctor
Issuance Date: October 21, 2024
Primary Status: License Renewed & Current
License No: 1517
Katie Williams - California Board of Naturopathic Medicine License
Name: Williams, Katherine Mary Margaret
Issuer: California Board of Naturopathic Medicine
License Type: Naturopathic Doctor
Issuance Date: October 16, 2024
Primary Status: License Renewed & Current
License No: 1514
Matthew Tamplen - California Medical Board Certification
Issuer: Medical Board of California
License No: A 130441
Medical School Name: David Geffen School of Medicine at UCLA
Name: TAMPLEN, MATTHEW LEE
License Type: Physician and Surgeon A
Graduation Year: 2012
Primary Status: License Renewed & Current
Provider Registrations
Michael Burstein - National Provider Identifier
NPI Number: 1811719156
Numeration Date: 2024-10-28
NPI Type: NPI-1 Individual
Status: Active
Katie Williams - National Provider Identifier
NPI Number: 1699596171
Numeration Date: 2024-10-17
NPI Type: NPI-1 Individual
Status: Active
Matthew Tamplen - National Provider Identifier
NPI Number: 1801148242
Numeration Date: 2012-10-09
NPI Type: NPI-1 Individual
Status: Active
Clinic location
Map icon
LIVV Natural & Med Spa is ideally located at 800 W Ivy St, Suite A, San Diego, CA, near the intersection of W Ivy Street and India Street. Situated in the vibrant Little Italy neighborhood, the clinic is close to landmarks like Piazza della Famiglia, Waterfront Park, and popular eateries. Easily identifiable, Suite A is at street level, clearly marked near the corner of W Ivy and India Streets.
Map showing location of LIVV Natural & Med Spa
LIVV Natural & Med Spa
800 West Ivy Street suite a
San Diego, CA 92101, US
LIVV Natural & Med Spa in San Diego offers convenient, free street parking along W Ivy St and nearby cross streets. Handicap-accessible parking spaces are available close to the entrance. Additional parking options include nearby paid public garages and lots within walking distance. Arrive a few minutes early to secure the best street parking spots closest to the clinic entrance, clearly marked Suite A.
Clinic Hours
Mon 9:00 AM - 5:00 PM
Tue 9:00 AM - 5:00 PM
Wed 9:00 AM - 5:00 PM
Thu 9:00 AM - 5:00 PM
Fri 9:00 AM - 5:00 PM
Sat 10:00 AM - 2:00 PM
Sun 10:00 AM - 2:00 PM
LIVV Natural & Med Spa at a glance
Accepting New Patients
Yes
Offers in Person Care
Yes
Offers Telehealth
Yes
Language Spoken
English
Ask LIVV Natural & Med Spa a question
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LIVV Natural & Med Spa